Category Terminology

A glossary of terms aims to help you know the E-Commerce language of the online marketplace. Learn the terminology and start selling online.


eCommerce, short for “electronic commerce”, refers to selling products and services online. Products can be digital, such as an ebook, or physical such as clothing. Glossary

POS (Point of Sale)

An E-Commerce Point of Sale (POS) system is a combination of hardware and software that allows you to process orders or transactions. The POS system is where a transaction is completed. Two popular examples are iZettle and Square POS, who provide systems…

Domain name

A domain name is the address of your website that people type in the browser URL bar to visit your website. It is usually an easy-to-remember address that represents your business or brand and is used to access your website.

SSL certificate

When an SSL certificate is installed on a website it ensures that sensitive information that is being transmitted is encrypted – for example credit card details. Customers can be assured that a site is using a trusted and secure connection.

Shipping and tax calculations

When you ship something to another country, you or your customer may be asked to pay additional duties and taxes before the shipment is delivered. Shipping and tax calculators automatically calculate duties and taxes for international orders based on the…

Promo Code (or Discount Code)

Promo, or discount codes provide a way for shoppers to save money at the checkout on shop websites. Sellers can offer site wide discounts, offer free shipping, and more by sharing a code with consumers. The codes take the form…